Frequently Asked Questions
Everything you need to know about your leather purchase.
How do I care for my leather jacket?
To maintain the quality of your leather, avoid direct sunlight and moisture. We recommend using a specialized leather conditioner every six months and professional cleaning for stubborn stains.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that final sale items and personalized goods are not eligible for return.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
Are your products made from genuine leather?
Yes, Wilsons Leather specializes in high-quality, 100% genuine leather products, ranging from lambskin and cowhide to durable suede.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.